FAQs
Shipping & Delivery
HOW LONG WILL DELIVERY TAKE?
We offer fast worldwide shipping. Based on our latest logistics data, the estimated delivery times are:
- Hong Kong & Taiwan: 4 - 7 Business Days (Shipped via SF Express)
- Japan, Singapore & Malaysia: 5 - 7 Business Days
- United Kingdom: 7 - 12 Business Days
- United States: 8 - 14 Business Days
- Europe, Canada & Australia: 10 - 18 Business Days
- Mexico & Rest of World: 12 - 20 Business Days
Note: We usually process and pack your order within 1-2 business days.
HOW CAN I CHANGE MY SHIPPING ADDRESS?
Please contact us immediately at support@dizzycase.com. We can only update your address if your order hasn't shipped yet. Because we process orders fast, please let us know within 24 hours of placing your order.
Payment & Security
WHAT PAYMENT METHODS DO YOU ACCEPT?
We offer secure and convenient payment options for our global customers:
- Credit/Debit Cards: Visa, MasterCard, American Express, UnionPay, and more (processed via Shopify Payments).
- Digital Wallets: Apple Pay, Google Pay, and Shop Pay.
- PayPal: Pay securely with your PayPal balance or connected bank account.
IS MY PAYMENT INFO SAFE?
Yes, 100%. We use Shopify Payments and PayPal to process your transactions. These are the world's leading secure payment gateways. Your financial information is fully encrypted, and we never have access to or store your card details.
Stay Connected
HOW CAN I STAY UPDATED ON NEW DROPS?
Want to be the first to see our new racing-inspired designs? Subscribe to our newsletter at the bottom of the page for updates on new drops, limited editions, and exclusive deals.
HOW CAN I CONTACT YOU?
For any questions regarding your order or our designs, please email us at: support@dizzycase.com. We aim to reply to all inquiries within 24 hours!