FAQs

HOW CAN I CHANGE MY SHIPPING ADDRESS? Please contact us immediately! You can email us at support@dizzycase.com. Note: We can only update your address if your order hasn't shipped yet. We process orders fast, so please let us know within 24 hours.

HOW CAN I STAY UPDATED ON NEW DROPS? Want to be the first to know? Subscribe to our newsletter at the bottom of the page for updates on new designs, limited editions, and exclusive deals.

HOW LONG WILL DELIVERY TAKE? We offer fast worldwide shipping. Based on our recent data:

- United States: 8 - 14 Business Days

- United Kingdom: 7 - 12 Business Days

- Rest of World: 10 - 18 Business Days

Note: We usually process and pack your order within 1-2 days.

WHAT PAYMENT METHODS DO YOU ACCEPT? We offer secure and convenient payment options:

- Credit/Debit Cards: Visa, MasterCard, American Express, UnionPay, and more (processed via Shopify Payments).

- Digital Wallets: Apple Pay, Google Pay, and Shop Pay.

- PayPal: Pay securely with your PayPal balance or connected bank account.

IS MY PAYMENT INFO SAFE? Yes, 100%. We use Shopify Payments and PayPal to process your transaction. These are the world's leading secure payment gateways. Your financial information is encrypted and we never see your card details.

HOW CAN I CONTACT YOU? For any questions regarding your order or our designs, please email us at: support@dizzycase.com We aim to reply within 24 hours!